Step 1: Open Google Chrome and select the three-dot menu in the top right corner. We will use Google Chrome as an example here. When the browser saves a corrupt cache, you may face problems with Messenger. Messenger collects cache to remember your login information. If you notice frequent Messenger issues on the web, you can clear the browser cache and try again. Step 4: Select Log Out and confirm your decision. Step 2: Select your profile picture from the bottom left corner. You must sign out from your account and log in again. Step 3: Enable notifications for Messenger from the following menu.ĭue to an authentication error, you might face issues with Facebook Messenger on the desktop. Step 1: Open Windows 11 Settings menu and select System from the left sidebar. Step 3: Allow notifications from the permissions menu. Step 2: Select the lock icon in the address bar and open the permissions menu. If you face issues with getting Messenger notifications on the desktop, you need to enable the required permissions for Messenger web and Windows app. Check our guide to troubleshoot network connectivity if you run into frequent Wi-Fi issues. You can run an Internet speed test to confirm the connection’s reliability. Step 3: Make sure you are connected via Wi-Fi or Ethernet connection. Step 2: Select ‘Network & internet’ from the left sidebar.

Step 1: Open Windows 11 Settings menu (use Windows + I keys). You’ll need an active internet connection on your PC or laptop to use Messenger without any issue. Let’s go through a couple of basics first. If Facebook’s desktop solution is not working for you, here are the ways to fix the issue. You can do the same with the Messenger desktop app. Thanks to Messenger web and a native Windows app, you no longer need to use mobile apps to send or check new messages and join video or voice calls.

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